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The work in between receiving a set of requirements and delivering a piece of web based software differs from customer to customer. This is because some like a more 'hands on' approach and others prefer to sit back and let us do everything for them. As a result, the following list is only a guideline - you could, if you wanted to, ignore all steps apart from 1, 7 and 9. We try to keep these steps as simple and possible to make the process of implementing a new piece of software easy for our customers - behind the scenes there are of course many more steps involved in each listed below. If required you can have more involvement in everything.

1. Contact us with a software need or requirement(s). Or ask us to analyse a business practise and tell you how it could be automated.
2. We will create a simple set of requirements based on your needs and produce a quote. We also produce a quote for maintenance, which can include hosting services, support, system maintenance, backup and a number of yearly additions or changes.
3. Once we are both happy with the estimated cost, we will produce a design document.
4. After both parties have agreed upon a design document, development will take place.
5. We will deliver the software.
6. Changes are made to the software, if any are required.
7. The software is delivered and you start to use it.
8. Training takes place, if required (or a help document is provided, along with walk through).
9. The bill is settled and the maintenance agreement begins.